Users of latest iPhones are increasingly complaining that their gadgets are overheating and they cannot figure out whats causing it.
Apple Inc. on Saturday said that recent claims of new iPhones getting too hot to the touch are due to software and app-related bugs and that fixes are coming soon.
The latest iPhones went on sale just over a week ago. The new high-end models, the $999 iPhone 15 Pro and $1,199 iPhone 15 Pro Max have a redesigned titanium enclosure with an aluminum frame which Apple says makes them easier to repair.
Since rolling new models onto the shelves, some users have commented that their phones have been getting hotter than expected.
Apple said on Saturday that the problem with the new models overheating was not related to the titanium chassis design, Apple said.
The company said the device can get warm in the first few days as the device works overtime to get set up and restore a user’s data, due to a bug in the latest iOS 17 software, and because of some third-party apps overloading the system.
The third-party apps causing the issue include game Asphalt 9; Meta’s (META.O) Instagram; and Uber, according to the company. Instagram already fixed the issue with its app on Sept. 27, Apple said.
Apple also said that the iPhone 15 Pro and Pro Max do not suffer from overheating due to the design, rather the new titanium shells result in improved heat dissipation compared to prior stainless steel models.
Apple also said the issue is not a safety or injury risk, and will not impact the phone’s long-term performance.
