itel has made a significant enhancement to its after-sales policy by extending warranty coverage for its feature phones across Sub-Saharan Africa (SSA) markets from the standard 12 months to an impressive 24 months.
This bold move not only distinguishes itel from its industry competitors but also stands as a testament to its unwavering commitment to providing reliable services and support to its customers throughout the region.
Having embarked on its business journey in 2008, itel boasts a strong presence in SSA markets spanning over 15 years.
Throughout its evolution, the brand has consistently strived to stand behind the quality of its products and foster enduring relationships with its consumers.
The feature phone range offered by itel not only emphasizes affordability but also practicality, catering to the diverse needs of users in tier 3 and tier 4 markets across SSA.
itel maintains a stringent focus on product quality, ensuring its devices are resilient to drops and water. This dedication has earned itel the prestigious titles of the global No.1 feature phone brand and No.1 feature phone brand in SSA markets for an unprecedented five consecutive years.
This latest upgrade not only solidifies itel’s position as a global smart life brand but also underscores its steadfast commitment to prioritizing consumer satisfaction and valuing long-term loyalty among its users.
By consistently delivering reliable and affordable products and services in emerging markets, itel continues to redefine industry benchmarks, setting new standards of excellence.
itel remains dedicated to transparency and ensuring that consumers are fully informed. While after-sales service policies may vary by country and product, consumers are encouraged to refer to local policies for detailed information.
For further inquiries or to learn more about itel’s innovative product portfolio, please visit www.itel-life.com.
