Zubacx Ltd on Friday announced it had the successfully attainmed ISO 9001:2015 Certification for Quality Management System (QMS).
This certification covers the entire spectrum of Zubacx’s operations, including the Supply, Installation, Integration, and Support of Information Technology-based systems.
ISO 9001:2015 is an internationally recognized standard that sets out the criteria for a quality management system.
The certification underscores Zubacx’s commitment to delivering high-quality products and services while continuously improving its internal processes.
“Zubacx is proud to have achieved ISO 9001:2015 certification, this will ensure we always strive to meet customer expectations. It demonstrates our commitment to quality. This is a big milestone for us & our customers” – Austin Bareme, CEO, Zubacx Ltd.
This prestigious certification encompasses Zubacx’s commitment to excellence in the Supply, Installation, Integration, and Support of Information Technology (IT) based systems. It reaffirms the company’s dedication to delivering top-notch quality services and products to its clients.
And above all underscores Zubacx’s unwavering commitment to meeting and exceeding customer expectations through the implementation of robust quality management practices.
Having an ISO 9001:2015 certification according to Zubacx Ltd, present enormous benefits to its clients, such as:
Enhanced Quality Assurance: Clients can be confident in Zubacx’s commitment to delivering high-quality IT solutions and services.
“The ISO 9001:2015 certification ensures that processes are well-defined, consistently monitored, and continuously improved, resulting in enhanced overall quality,” Bareme said.
Improved Customer Satisfaction: By adhering to international quality standards.
“We aim to enhance customer satisfaction. Clients can expect a streamlined and efficient experience, from the initial consultation to the ongoing support and maintenance of IT systems,” Bareme said.
Increased Reliability: The ISO certification reinforces Zubacx’s reliability as a partner in the IT industry.
“Clients can trust that we will consistently deliver on its promises, meeting deadlines and exceeding expectations,” Bareme stated.
Zubacx Limited is a company headquartered in Kigali, Rwanda with a presence in the 5 East African countries plus Ghana and Ethiopia. It has been in existence for close to 15 years.
The company’s product portfolio has evolved over the years from dealing with financial institutions in both the supply and support of hardware and software solutions to other industries, including but not limited to, the hospitality sector, government and telecoms.
Zubacx’s offering encompasses border and airport management solutions, remote infrastructure monitoring, digital customer engagement and onboarding, ATM and POS solutions among others.
The vision of the company is to become a preferred solution provider in the territories within which it operates to allow clients to enhance their operations.
