I&M Bank Rwanda recorded significant financial growth in 2024, with total revenue reaching RWF 817.9 billion, a 20% increase from the previous year. Net profit rose by 51.2%, reflecting strong operational performance and strategic investments. Shareholder equity also surged to RWF 72 billion, marking a 30% return on equity. In response, the Board of Directors approved a 2.46% dividend per shareholder, an 80% increase compared to 2023, pending final approval at the Annual General Meeting in May 2025.
The bank also issued RWF 356 billion in loans, a 14% increase, driven by new financial products such as MSME loans, “Agiserera,” and “Karame.” Deposits grew by 22%, reflecting customer confidence in the institution. Additionally, 100,000 new customers joined the bank, supported by branch expansions across Rwanda.
Digital banking adoption saw remarkable growth, with 83% of customers using online services, contributing to an 88% rise in digital transactions. Operational efficiency and customer engagement improved by 14%, reinforcing I&M Bank’s position in Rwanda’s financial sector.
CEO Benjamin Mutimura attributed this success to strategic alignment with Rwanda’s economic policies and continuous innovation. “The achievements of 2024 show that our iMara 3.0 strategy has been successfully executed. We remain committed to delivering the best financial services through technology, partnerships, and innovation,” he said.
I&M Bank’s activities in 2024 directly impacted 620,000 people, including employees, customers, and the broader community. Looking ahead, the bank aims to enhance its services by expanding digital solutions and maintaining strong financial growth.