BasiGo, a leading provider of electric bus solutions in Sub-Saharan Africa, has been appointed as the first authorised service agent in the region by Contemporary Amperex Technology Co. Limited (CATL), the world’s largest manufacturer of electric vehicle batteries.
The partnership makes BasiGo’s operations in Kenya and Rwanda CATL’s designated service hubs for the region, providing local maintenance and technical support for CATL battery systems.
CATL batteries power BasiGo’s electric buses and are increasingly used in a growing number of electric vehicles across Africa.
Through the agreement, BasiGo’s service teams will undergo specialised training from CATL and receive advanced diagnostic equipment, spare parts, and technical resources to ensure fast and reliable servicing of CATL batteries.
The move is expected to significantly improve vehicle uptime for fleet operators, shorten the supply chain for spare parts, and provide an important boost to Africa’s electric mobility infrastructure.
“This is a major milestone for BasiGo and a strong endorsement of the capabilities we’ve built across Kenya and Rwanda,” said Jit Bhattacharya, CEO of BasiGo.
“Batteries are the most important component in any EV, and CATL is the global leader in EV battery technology. Through this partnership, we are now equipped to ensure the uptime of CATL batteries in African EVs, not just for our electric buses, but for the wider ecosystem of EV operators across the continent.”
BasiGo’s track record in after-sales service was central to CATL’s decision. “BasiGo’s experience and local presence make them a strong partner for supporting CATL’s expansion in Africa,” said Saba Azizi, Head of Service Network and After-Sales at CATL for Europe, the Middle East, and Africa.
“Their expertise in electric mobility positions them to meet the growing demand for reliable EV battery solutions in the region.”
In addition to servicing, BasiGo’s centers will serve as collection points for end-of-life batteries, contributing to CATL’s global recycling initiatives.
The appointment comes amid rapid growth in Africa’s electric mobility sector, with EV adoption increasing across both public and commercial transport segments in the region.
