Taarifa Rwanda

YEGO Launches New And Robust App For Taxi Cabs And Motos

YEGO has launched an Android App that will allow Passengers to effortlessly book a Taxi as and when required.

The App has been conceived and designed in Rwanda, keeping in view the requirements for the rest of Africa.

The App’s features include: Multilingual support for Kinyarwanda, English, Swahili and French, A TSC (Trip Start Code) that ensures you get into the right cab,  Metered fares based on distance without surge, Payments via Mobile Money – MTN MoMo, Visa and Mastercard Payments (October 2019).

Yegos’ Founder and CEO Karanvir Singh said, “The App has been in a beta test phase for the last six months, as it required us to get our key service providers – Taxi Drivers, to be trained on how to use the App.”

He added that, “The taxi drivers have been accustomed to navigating based on landmarks and it has been our endeavour to encourage them to use maps.”

The drivers also accept rides and then wait for the passenger to call them instead of driving quickly to the pick-up location, which now can be navigated quickly via the app.

“While we have put in a huge amount of effort, we understand that training would be an ongoing process. Fortunately, the multi-award winning 9191 Call Centre remains available as a fallback,” he added.

The addition of the app in the company’s arsenal ensures that customers have another convenient option to move anywhere within the city.

“We remain committed to a world class level of quality of service across all platforms.”

Currently the company has 1319 Taxi Cabs on our platform, unfortunately most of them are over 25 years old.

These old vehicles are in poor condition, breakdown frequently and consume one litre of fuel for every 8-9 kilometres.

The platform builds credit scores for the drivers and we are currently in discussions with Bank of Kigali, Equity and I&M Bank to replace the old fleet of Taxis with brand new cars.

By moving to new cars, the Taxi Drivers would save Rwf300,000 a month on fuel alone, let alone the cost of maintenance.

It is not befitting to such a beautiful city of Kigali to have such an old fleet of Taxis.

Yego is already in discussions with Toyota, Suzuki and Renault to bring in brand new vehicles.

Upgrading the fleet would require an investment of over Rwf21.5 billion, which may not be feasible for most Taxi Drivers.

With the CHOGM in Kigali next year and the government of Rwanda’s support the copmany hopes to get a special concession for the Taxi Drivers to purchase the new cars in time.

The App is only available on the Android.

The company said the IOS App is currently under-development and we intend to launch it in December 2019.

Taxi Drivers are happy the App will not only help them increase their revenues and professionalise the career that had traditionally been characterized by old fashioned practices.

Xavier Munyaneza, the President of the Taxi Drivers Federation said this is not only and evolution in the industry, but a step towards keeping up with the latest global trends.

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