Following the recent pricing regulations set by the Rwanda Utility Regulatory Authority (RURA), Volkswagen Mobility Solutions Rwanda has adjusted its pricing accordingly.
The new pricing required technical changes on the Move Platform, and they ended up causing a series of momentary technical issues. VW Mobility team assured our reporter, that they are following up on each cases diligently and attending to the queries of the affected clients to ensure that they are urgently resolved.
The pricing model is based on time and distance, the time factor varies depending on the traffic and this can result in slight price differences on the same distance. It is a model used by taxi hailing services across the world and Move Ride is still new in the Rwandan market, they acknowledged that it will take time
for all their customers to be accustomed to the pricing model.
The VW Move Fleet in Rwanda is offering brand new, assembled-in-Rwanda and environmental friendly cars to the local customers. Their drivers are professionally trained and they have a growing number of women drivers.
The Move Ride service has been well received in Rwanda since its official launch in February of this year.