Rwanda Governance Board (RGB) and the Office of the Ombudsman on Thursday signed a 5 year-memorandum of understanding to uphold good governance and service delivery in both government and private institutions.
The signing ceremony was held at RGB headquarters in Kigali.
This agreement is aimed at facilitating the collaboration between the two institutions in matters of common interest and establishing the necessary arrangements for the implementation of the agreement.
Anasthase Shyaka, RGB’s CEO noted that the MoU is built on good leadership and good service delivery, a goal that the two institutions have in common.
“The responsibilities of both institutions are related to each other. Rwandans have a saying that things that look alike join each other,” he said.
“Our responsibilities are all about one goal that is important for the vision of our country which is citizen-based, corruption-free governance, where citizens are not treated unfairly and where national institutions offer good services to the citizens,” Shyaka added.
The two institutions have been cooperating, but Shyaka said that this agreement is another step to foster that collaboration for the interest of the citizens and the good performance of their responsibilities.
This, according to him, will provide a tangible and regular contribution to the development, security and good governance of the country.
Commenting on the memorandum of understanding, Chief Ombudsman, Anasthase Murekezi said that this step follows what has been going on between the two institutions. He also noted that both institutions are related in terms of fighting against corruption, intolerance and to inspect the behaviour of leaders.
“The responsibilities of the Office of the Ombudsman agree very much with the those of the Rwanda Governance Board which is responsible for developing good governance in Rwanda and following up good service delivery in both government, private institutions and the civil society.”
He further said that all this is being done for the interest of the Rwandan citizens so that they have security, freedom and justice. Citizens should also interact with their leaders and have confidence in both government and justice institutions.
The two institutions have agreed to cooperate in the following areas of activity, amongst others:
- Conduct joint Governance clinics (public hearing and participation of citizens in finding solutions to complaints & issues affecting them);
- Assessment and review of institutional procedures in service delivery;
- Collaboration in following up NACACI Resolutions’ implementation
- Enforcement of recommendations related to accountability, justice and good governance promotion to public, private institutions and civil society as well as decentralized entities / local governments;
- Sharing information on corruption and strategies to fight it;
- Referring injustice and mismanagement cases;
- Collaboration in Research on Governance, Administrative justice and Corruption
- Collaboration in the implementation of the Access to Information Law;
- Conducting public awareness campaigns in promoting good governance, service delivery, integrity (leadership) and accountability.
- Collaboration in documenting Rwanda’s innovative approaches to fight corruption